Shipping & Delivery Policy

Introduction

This Shipping and Delivery Policy ("Policy") applies to WriteMyReview, a SaaS platform operated by Just Adbhut ("Company", "we", "our", "us"). This Policy explains how our services are delivered to you after a successful subscription or purchase.

WriteMyReview is a 100% digital, cloud-based Software-as-a-Service (SaaS) platform. We do not manufacture, stock, sell, or ship any physical products of any kind. All deliverables — including platform access, QR codes, review links, dashboards, WhatsApp automation tools, and analytics — are delivered electronically through our online platform.

This Policy forms part of our complete legal framework alongside our Terms & Conditions, Privacy Policy, and Refund & Cancellation Policy.

1. Company Information

2. No Physical Shipping

WriteMyReview does not ship or deliver any physical products, hardware, printed materials, or tangible goods of any kind.

• There are no shipping fees, courier charges, or logistics costs applicable to any purchase or subscription on WriteMyReview
• There are no shipping zones, pin codes, or delivery regions — our platform is accessible from anywhere in India and internationally via a standard internet connection
• Any references to "delivery" in this Policy or on our website refer exclusively to the digital provisioning and activation of your subscription and service access

If you have been directed to this policy looking for information about a physical order, please contact us at support@writemyreview.com — it is possible you have encountered a fraudulent listing impersonating our brand.

3. How Service Is Delivered

WriteMyReview delivers its services entirely through digital means. Upon successful payment and account setup, you receive access to the following — based on your subscribed plan:

4. Service Activation Timelines

The delivery and activation of your WriteMyReview service follows these timelines after confirmed payment:

4.1 Standard Subscription Plans (Monthly / Annual)

4.2 Free Trial Activation

4.3 Custom / Enterprise Plans

For custom or enterprise-level plans that require configuration, onboarding, or integration:

Note: Timelines for WhatsApp API setup may vary depending on Meta's verification and approval processes, which are outside our direct control.

5. Delivery Prerequisites

To successfully receive and access your WriteMyReview service, ensure the following:

5.1 Technical Requirements

• A modern web browser (Google Chrome, Mozilla Firefox, Microsoft Edge, or Safari — latest version recommended)
• A stable internet connection (minimum 1 Mbps recommended)
• A valid email address — used for account activation, invoices, and all communications
• A registered mobile number — required for OTP verification and WhatsApp features
• JavaScript enabled in your browser

5.2 Account Requirements

• Accurate and complete registration details
• A verified email address (you must click the verification link sent to your inbox upon sign-up)
• Successful payment confirmation from our payment gateway

5.3 WhatsApp Feature Prerequisites

To use WhatsApp automation features, additional prerequisites apply:

• A WhatsApp Business Account approved and active via Meta
• A phone number not currently registered as a standard WhatsApp account
• Compliance with Meta's WhatsApp Business Policy and message template pre-approval

Failure to meet any of the above prerequisites may delay activation. Just Adbhut is not responsible for delays caused by your failure to fulfil these requirements.

6. Delivery Confirmation

You will receive the following confirmations as part of our digital delivery process:

1. Registration Confirmation Email — Sent immediately upon successful sign-up, confirming your account has been created
2. Payment Confirmation Email — Sent within 15–30 minutes of a successful transaction, including: Transaction ID, Amount paid, Plan subscribed, and Billing cycle dates
3. GST Invoice — Issued within 7 days of payment
4. Activation Confirmation Email — Confirms that your account is active and all purchased features are enabled
5. Onboarding Email — Contains step-by-step instructions to get started with WriteMyReview

These emails collectively serve as your "delivery confirmation" for the digital service. Please retain them for your records.

7. Delivery Failure and Access Issues

7.1 Did Not Receive Activation Email?

If you do not receive the activation or confirmation email within 30 minutes of payment:

1. Check your Spam / Junk Mail folder
2. Ensure the email address you registered with is correct and active
3. Add support@writemyreview.com to your contacts/safe sender list
4. Try logging in directly at www.writemyreview.com — your account may already be active
5. If the issue persists, contact us at support@writemyreview.com with your registered email address, name, phone number, and a screenshot of the payment confirmation (if available)

7.2 Cannot Access Dashboard After Payment

If your payment is confirmed but you cannot access the platform:

• Wait up to 1 hour — occasionally payment gateway webhooks may experience minor delays
• Try clearing your browser cache and cookies, then log in again
• Try a different browser or incognito/private mode
• Contact support at support@writemyreview.com if the issue persists beyond 1 hour

7.3 Payment Deducted but No Confirmation

If your payment was deducted from your bank/card but you did not receive a confirmation:

• Wait up to 2 hours — bank processing can sometimes be delayed
• Check your bank/UPI statement to confirm if the debit was successful
• Contact us at support@writemyreview.com with: transaction date and time, amount deducted, payment method used (UPI ID / last 4 digits of card / bank name), and bank reference number or UPI transaction ID (if available)

We will investigate and resolve confirmed payment-but-no-access cases within 1–2 business days.

8. Service Availability and Accessibility

8.1 Always-On Digital Access

WriteMyReview is a cloud-based platform designed to be accessible 24 hours a day, 7 days a week, 365 days a year. Your service is not subject to:

• Business hours restrictions
• Public holiday closures
• Geographic delivery limitations (within supported regions)

8.2 Planned Maintenance Windows

• Periodic maintenance may be required to update, upgrade, or secure the platform
• Planned maintenance is typically performed during late-night or early-morning hours (12:00 AM – 5:00 AM IST) to minimize disruption
• Advance notice will be provided via email and/or in-platform notification wherever possible

8.3 Unplanned Outages

Service may occasionally be unavailable due to:

• Third-party infrastructure issues (cloud hosting, CDN)
• WhatsApp / Meta platform outages
• Cyberattacks or security incidents
• Internet backbone disruptions

We aim to restore service as quickly as possible in such events and will communicate updates via our website and email.

9. Invoices and GST Documentation

As a registered Indian business, Just Adbhut provides proper tax documentation for all transactions:

• GST Invoice is issued for every paid transaction
• Invoices include: Company name, GSTIN (if applicable), service description, amount, tax breakdown (CGST/SGST or IGST), and billing period
• Invoices are available for download from your dashboard under Settings → Billing → Invoices
• If you require a revised invoice or need it issued in a specific business name, contact support@writemyreview.com within 7 days of the transaction date

10. International Access

WriteMyReview can be accessed by users outside India via a standard internet connection. However:

• All pricing and billing is in Indian Rupees (INR) unless otherwise specified
• International users are solely responsible for compliance with their local laws and tax obligations
• Currency conversion fees (if any) are charged by your bank or card issuer — we are not responsible for such fees
• Some features (particularly WhatsApp automation) may have regional restrictions based on Meta's policies in your country
• We do not guarantee feature parity or compliance with non-Indian regulations for international users

11. No Shipping Charges — Summary

For absolute clarity:

• ✅ WriteMyReview is a 100% digital SaaS platform
• ✅ All services are delivered electronically via your registered email and online dashboard
• ✅ There are no shipping charges, delivery fees, or courier costs
• ✅ There are no physical goods associated with any plan or purchase
• ✅ Service delivery begins immediately upon payment confirmation in most cases
• ❌ We do not ship any box, device, card, SIM, printed QR code, or any tangible items

12. Updates to This Policy

We reserve the right to revise this Shipping and Delivery Policy at any time as our services evolve. Changes will be:

• Reflected with a revised "Last Updated" date at the top of this page
• Communicated via email for material changes affecting existing users

Continued use of WriteMyReview following any updates constitutes your acceptance of the revised Policy.

13. Contact Us

For any questions, concerns, or access issues related to service delivery:

Just Adbhut — WriteMyReview
📧 Email: support@writemyreview.com
🌐 Website: www.writemyreview.com
📍 Address: Rohtak, Haryana, India
🕐 Support Response Time: Within 48 business hours